How to create and manage a user group ?

Read on to find out how to create a user group.

Only the Administrator account and Moderators can create and manage user groups.


Create a new user group

  • Step 1 : In the Management tab, click on « Group » after clicking on mceclip1.png 


  • Step 2 : In the window that appears, type the name of the new group.


  • Step 3 : Click on « Confirm » to create your group. Once created, it will appear in the list with other user groups.


Mass creation of users groups

Bulk creation of user groups requires creating a CSV file.

  • Step 1 : Create a CSV file, with only one column, as follows :
Team 1
Team 2

This is what your file should look like in Excel : 


  • Step 2 : In the Settings tab, click on « Import Groups ».


  • Step 3 : Click on « Import a file », select your CSV file on your computer, and click on « Validate ».

Your groups will be created in bulk and will appear in your organization in the Management tab. You will then be able to add users manually to these groups.

Edit a user group

  • Step 1 : To rename a user group, select it and in the right information panel, next to the group name, click the icon mceclip0.png


  • Step 2 : On the window that appears, change the name and click on « Validate ».


Delete a user group

To delete a user group, select it and click on « Delete » in the right information panel.

🚨Beware, deleting a group is irreversible. But this action will not delete the accounts of the group members.