How to renew your subscription ?

Read on to find out how to renew your subscription.

Only the Administrator account can renew the subscription offer. 

________________________________________________________________________________________

  • Step 1 : In the Surface menu (top left), click on the blue box corresponding to the validity of your subscription.

Capture_d_e_cran_2022-02-07_a__13.30.13.png

  • Step 2 : A pop-up window will open with your current subscription information. At the bottom of the pop-up, click « Renew ».

Capture_d_e_cran_2022-02-07_a__13.31.13.png

  • Step 3 : You will be redirected to an external validation and payment page. Specify here your email address for billing (to receive your invoice), and your licenses number and modules need. Then click on « Validate my order ».

Capture_d_e_cran_2022-02-07_a__12.32.30.png

  • Step 4 : Fill in your billing information. Fields with a star* are required. Check your cart, then click on « Continue to the Payment page ».

Capture_d_e_cran_2022-02-07_a__12.33.33.png

  • Step 5 : Fill in your payment information (credit card only), then click on « Pay by card X EUR ».

Capture_d_e_cran_2022-02-07_a__12.33.59.png

  • Step 5 : Once your payment is validated, get your license key This license key will then be requested in your application. Consult the following documentation to know  how to activate this license key.

Capture_d_e_cran_2022-02-07_a__13.40.19.png

Updated