Read on the article to find out how to renew your subscription.
Only the Administrator account can renew the subscription.
- Step 1 : From the Administrator account, go to the Dashboard tab, and click on « Subscription »
- You can also click on your name at the top left, then click on the blue insert corresponding to your subscription's validity.
- Step 2 : A pop-up window will open with your current subscription information. At the bottom of the pop-up, click on « Renew ».
- Step 3 : You will be redirected to an external validation and payment page. Specify here your email address for billing (to receive your invoice), and your licenses number, options and modules need. Then click on « Validate my order ».
- Step 4 : In the « Informations » tab, fill in your billing information (fields with a star* are mandatory). Check your cart, then click on « Continue to the Payment page ».
- Step 5 : Fill in your payment information (credit card only), then click on « Pay by card X EUR ».
- Step 6 : Once your payment is validated, get your license key It will be requested in your application. (long multiple numbers) that you will need to copy in order to activate it in the Subscription module of the Administrator account. Once done, your subscription will have been successfully renewed.
Refer to the following documentation on how to activate the license key.