Change your security key
You can change your security key in two ways: from the sign-in screen if you have forgotten it, or voluntarily from within the application.
From the sign-in screen (forgotten key)
- On the security key entry page, click "Forgotten security key".
- Import your recovery key (the file downloaded when your account was activated), then click "Confirm".
- Enter the verification code received by email.
- Set your new security key (12 characters minimum, 1 lowercase letter, 1 uppercase letter, 1 digit), then confirm it.
- Download your new recovery code and keep it in a safe place.
From the application (voluntary change)
- Sign in to your LockSelf account.
- Go to "Settings", then select "Change my security key".
- Enter your old security key, then set your new key.
- Confirm your new security key by validating it a second time, then click "Confirm".
Good to know
- Use a strong security key to strengthen your account's security.
- LockSelf has no access to your recovery key: keep it carefully, as it is essential if you forget your security key.
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