Overview
Deleting a user permanently removes that person's access to your LockSelf organization. When you perform this action :
- the deleted user is notified immediately by email ;
- the ownership of their categories and credentials is automatically transferred to the organization's administrator ;
- their sessions are immediately invalidated and they can no longer log in.
Who can do this ? Only administrators and moderators can delete a user.
Deleting a user
To delete a user :
- Go to "User management".
- Locate the user you want to delete.
- Click the "Delete" action for that user.
- Confirm the deletion.
As soon as you confirm, the user can no longer log in and no longer appears in lists, searches or exports. The ownership of their categories and credentials is transferred to the organization's administrator.
Notifications sent
Notifying the deleted user
The deleted user receives an email immediately, informing them that their account has been deleted by their administration and inviting them to contact it in case of an error.
Daily summary to administrators and moderators
Once a day, the organization's administrators and moderators receive a summary email listing all users deleted during the day (first and last name). This email lists every deleted user, with no limit on the number.
Recreating a deleted user
After a deletion, the user's email address remains temporarily reserved until the deletion is permanently processed, the same evening.
If you try to recreate a user with an email address deleted the same day, creation is blocked and the following message appears in the creation window, below the email field :
"This user was deleted today. You will be able to recreate them from 6:30 PM."
Recreating the user with this email address becomes possible from 6:30 PM.
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