Overview
Deleting a user permanently removes a person's access to your LockSelf organization. During this operation:
- the deleted user is notified immediately by email;
- the ownership of their categories and credentials is automatically transferred to the organization administrator;
- their sessions are immediately invalidated and they can no longer sign in.
Who can do this? Only administrators and moderators can delete a user.
Delete a user
To delete a user:
- Go to "User management".
- Find the user to delete.
- Click the "Delete" action for that user.
- Confirm the deletion.
As soon as you confirm, the user can no longer sign in and no longer appears in lists, searches and exports. The ownership of their categories and credentials is transferred to the organization administrator.
Notifications sent
Notifying the deleted user
The deleted user immediately receives an email informing them that their account has been deleted by their administration, and inviting them to contact it in case of error.
Daily summary to administrators and moderators
Once a day, the organization's administrators and moderators receive a summary email listing all the users deleted during the day (first and last name). This email lists all deleted users, with no limit.
Recreate a deleted user
After a deletion, the user's email address remains temporarily reserved until the deletion is fully processed, the same evening.
If you try to recreate a user with an email address deleted the same day, creation is blocked and the following message appears in the creation window, under the email field:
"This user was deleted today. You will be able to recreate them from 6:30 PM."
Recreating with this email address becomes possible from 6:30 PM.
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